Test Scenarios for Sending Emails - All About Testing Test Scenarios for Sending Emails

Wednesday 22 November 2017

Test Scenarios for Sending Emails

1. Email template should use standard CSS for all emails

2. Email addresses should be validated before sending emails

3. Special characters in email body template should be handled properly

4. Language specific characters (e.g. Russian, Chinese or German language characters) should be handled 
properly in email body template

5. Email subject should not be blank

6. Placeholder fields used in email template should be replaced with actual values e.g. {Firstname} {Lastname} 
should be replaced with individuals first and last name properly for all recipients

7. If reports with dynamic values are included in email body, report data should be calculated correctly

8. Email sender name should not be blank

9. Emails should be checked in different email clients like Outlook, Gmail, Hotmail, Yahoo! mail etc.

10. Check send email functionality using TO, CC and BCC fields

11. Check plain text emails

12. Check HTML format emails

13. Check email header and footer for company logo, privacy policy and other links

14. Check emails with attachments

15. Check send email functionality to single, multiple or distribution list recipients

16. Check if reply to email address is correct

17. Check sending high volume of emails

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